Every dealership is different. During a complimentary Discovery Call, we'll discuss your dealership's current situation, answer your questions, and determine whether pursuing a Warranty Labor Rate submission is appropriate. If we don't believe your dealership is a strong candidate, we'll tell you honestly before moving forward.

The documentation required will vary depending on your dealership's circumstances. Throughout the engagement, we provide clear instructions outlining the information and supporting documentation needed at each stage of the preparation process.

Every dealership is different. The overall timeline depends on document availability, dealership responsiveness, and the complexity of the review. During your Discovery Call, we'll discuss a realistic timeline based on your dealership's specific situation.

If we determine that pursuing a Warranty Labor Rate submission is not currently recommended, we'll explain our findings and discuss the factors affecting that recommendation. We'll also provide observations and insights that may help your dealership evaluate current practices, make informed adjustments where appropriate, and strengthen the opportunity for a future Warranty Labor Rate submission. Our goal is to provide honest, constructive guidance so your dealership can make informed decisions moving forward.

No. Blue Sun Consulting cannot guarantee approval or a specific outcome. Volkswagen of America makes all final decisions regarding Warranty Labor Rate requests. Our responsibility is to conduct a thorough and professional Executive Review & Recommendation based on the documentation provided by your dealership. If moving forward is recommended, we then prepare a complete and organized Warranty Labor Rate submission package for your dealership's review and submission.

Yes. A recent retail labor rate increase does not necessarily prevent a Warranty Labor Rate request. During your complimentary consultation and Executive Review, we'll evaluate your dealership's repair order data, current retail labor rate, and timing to determine whether moving forward makes strategic sense based on your specific circumstances. In some cases, waiting to collect repair orders after a recent retail labor rate increase may produce a stronger submission. We'll discuss the best approach based on your dealership's situation.

We understand the confidential nature of dealership information. Before confidential information is exchanged, both parties execute a Mutual Non-Disclosure Agreement. Throughout the engagement, dealership information is handled professionally and treated as confidential.

No. Blue Sun Consulting prepares a completed submission package for your dealership's review. Your dealership remains responsible for submitting the completed package directly to Volkswagen. To help simplify the process, we provide detailed, easy-to-follow submission instructions that guide your dealership through the final submission and post-submission steps.

We currently offer introductory pricing for qualifying new clients. Contact us for current pricing and availability.

Simply request a complimentary Discovery Call. We'll discuss your dealership's current situation, answer your questions, and determine whether pursuing a Warranty Labor Rate submission is the appropriate next step.

Every Warranty Labor Rate submission is evaluated by Volkswagen based on its established review process and supporting documentation. While we apply a structured and organized approach to preparing each submission package, all approval decisions remain solely with Volkswagen.

Volkswagen accepts Warranty Labor Rate requests during its annual submission window, which currently runs from June 2 through March 31. Contacting us early provides more flexibility for review and preparation before the submission window closes.

We designed our process to minimize the time required from dealership personnel. After the initial consultation and document request, Blue Sun Consulting manages the review, organization, and preparation of the submission package while keeping you informed throughout the engagement.